Program

Account Management
Acceleratorâ„¢

A modern, digital-first, AI-amplified learning experience that transforms how account managers understand, engage, and grow with their most important customers.

0
Core modules
0
Proprietary tools
0
Approximate weeks to complete
0
Per seat, public program

Why account management must evolve

The world of B2B growth has fundamentally changed. Customers expect more than products or services - they expect partnership, collaboration, and measurable impact. Buying decisions are more complex, decentralized, and data-driven. And AI has raised the bar on what strategic human engagement must deliver.

Most account managers were never trained for this. They were given a territory, a product deck, and a CRM. What they need is a system - a structured way to think, engage, and create impact at the account level.

The organizations that win in this environment are those that invest in elevating account management from a relationship function into a strategic growth engine.

The question is not whether your account managers need to develop. The question is whether your organization has given them the tools, frameworks, and mindset to do it at the level your customers now require.

Account Management Acceleratorâ„¢

AMA is a modern, digital-first, AI-amplified learning experience that equips account managers and their leaders with the mindset, skills, and proprietary tools to think strategically, engage the full stakeholder ecosystem, and create measurable customer and business impact.

It is built around eight proprietary frameworks that form a complete, interconnected account management system - from assessing account health, through deep discovery and stakeholder mapping, to co-creating impact and executing with precision.

  • Uncover deeper customer insights and strategic priorities
  • Engage the full stakeholder ecosystem - not just key contacts
  • Co-create solutions that drive measurable customer impact
  • Align cross-functional teams and resources around shared goals
  • Accelerate and sustain customer and company growth

Account Management Acceleratorâ„¢ - Introduction and Overview

Who It's For

  • Strategic and Key Account Managers
  • Account Leaders and Team Leads
  • B2B Sales and Marketing Professionals
  • L&D and Commercial Excellence Leaders

Whether you are building individual capability or scaling an enterprise-wide learning journey, the AMA adapts to your goals and infrastructure.

Program Format

Public ProgramFully self-paced. Optional 45-min office hours every 2-3 weeks with the program facilitator.
Private / OrganizationalBlended learning - self-paced modules plus live workshops tailored to your team.
Enterprise-CustomizedCo-branded, integrated into your corporate LMS with full customization.
6 core modules 5-6 weeks AI Coach access SAMA certificate

What to Expect

  • A structured progression that mirrors the real customer engagement journey
  • Eight proprietary tools applied to your actual accounts during the program
  • AI Accelerator Coach embedded in Modules 1-5 as a Socratic thinking partner
  • Peer and manager coaching guides for team-based learning
  • A SAMA certificate of completion upon finishing all six modules
  • A practical toolkit you use from day one, not just after graduation

Eight proprietary tools.
One complete system.

Each tool builds on the previous one. Together they form the most comprehensive account management framework available to commercial teams today.

TOOL 01
Impact Pulseâ„¢
Assess current account health and establish a clear baseline for engagement and growth.
TOOL 02
5-Ps Discoveryâ„¢
Conduct deep customer discovery across Purpose, Pressures, Problems, Possibilities, and Priorities.
TOOL 03
Stakeholder Ecosystem Scanâ„¢
Map and engage the full stakeholder ecosystem - not just the primary contact.
TOOL 04
Focus Fitâ„¢ Priorities
Identify and prioritize the highest-impact opportunities where effort creates the greatest return.
TOOL 05
Impact Hypothesisâ„¢
Develop and stress-test outcome-focused hypotheses before committing to a solution path.
Advanced
TOOL 06
Impact Propositionâ„¢
Articulate a compelling, outcome-focused value commitment aligned to customer priorities.
TOOL 07
Triple Impactâ„¢ Solutions
Co-create solutions that deliver impact across customer, commercial, and ecosystem dimensions.
Advanced
TOOL 08
Account Goals & Action Planâ„¢
Translate strategy into SMART goals, coordinated actions, and measurable outcomes.

Built for individuals. Scalable for enterprise.

The AMA is available as a public self-paced program or as a private organizational deployment. Enterprise and white glove engagements are scoped and priced based on team size, customization, and delivery format.

Private / Enterprise Deployment

For organizations deploying the AMA across a team or commercial function.

Custom
scoped to your organization
  • Everything in the public program
  • Live blended workshops with your team
  • Co-branded program and materials
  • Integration with your corporate LMS
  • Customization to your accounts and context
  • Dedicated program support and facilitation
  • Pre and post diagnostic assessments
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