Privacy policy
1. Introduction
Front Range Accelerator (“FRA,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information.
This Privacy Policy describes the types of information we collect through our website (www.frontrangeaccelerator.com), our learning platforms, assessments, and related digital tools (collectively, the “Services”), how we use that information, and your rights and choices regarding your data.
By using our website or Services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect information in the following ways:
A. Information You Provide Directly
We collect personal information when you:
  • Complete forms or contact us through our website (e.g., for inquiries, demo requests, or newsletter sign-ups).
  • Register for or participate in our learning programs, assessments, or coaching sessions.
  • Engage with AI-enabled tools or feedback forms within our learning platforms.
  • Communicate with us via email, chat, or other channels.
Examples of information you may provide:
  • Name, email address, company name, and job title.
  • Professional background and learning preferences.
  • Responses to assessments, quizzes, or feedback forms.
  • Payment details (processed securely through third-party providers).
B. Information Collected Automatically
When you visit our website or use our Services, we automatically collect certain information using cookies, analytics tools, and similar technologies.
This may include:
  • IP address and device identifiers.
  • Browser type and operating system.
  • Pages viewed, time spent on pages, and referring website.
  • Log data related to usage of our learning platforms or AI-based tools.
C. Information from Third Parties
We may receive information about you from:
  • Learning management systems (LMS) or corporate clients that sponsor your participation.
  • Analytics and marketing platforms (e.g., Google Analytics, LinkedIn Insights).
  • Publicly available sources or professional databases.
3. How We Use Your Information
We use your information to:
  • Provide, personalize, and improve our learning programs and Services.
  • Deliver digital learning content, assessments, and AI-enabled feedback.
  • Communicate with you about program updates, events, and learning opportunities.
  • Analyze engagement and performance to enhance user experience.
  • Maintain security and integrity of our platforms and data.
  • Comply with legal and regulatory obligations.
  • We do not sell personal information.
4. Legal Bases for Processing (for EU/EEA/UK Users)
Where applicable under the General Data Protection Regulation (GDPR), we process your personal data based on the following legal grounds:
  • Consent: When you opt in to receive communications or participate in learning activities.
  • Contractual necessity: When processing is required to deliver our Services to you.
  • Legitimate interests: For internal business, analytics, and security purposes.
  • Legal obligation: When required to comply with applicable laws or requests from authorities.
5. Data Sharing and Disclosure
We share personal information only as necessary and with trusted partners, including:
  • Service providers that support our operations (e.g., hosting, analytics, LMS platforms, AI tool providers such as Chatbase or iSpring).
  • Corporate clients who sponsor your participation in learning programs (limited to relevant engagement or performance data).
  • Professional advisors (e.g., legal, tax, or compliance).
  • Authorities or law enforcement when required by law or to protect our rights, property, or users.
  • All third-party service providers are required to handle data securely and in compliance with applicable laws.
6. Data Retention
We retain personal data only for as long as necessary to:
  • Fulfill the purposes described in this Policy,
  • Comply with contractual or legal obligations, or
  • Maintain business records as required by law.
  • When data is no longer needed, it is securely deleted or anonymized.
7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance user experience and analyze traffic.
You can control or delete cookies through your browser settings. Disabling cookies may limit certain functionalities of our website.
  • For analytics, we use tools such as Google Analytics, which collect data in accordance with their respective privacy policies.
8. Data Security
We employ administrative, technical, and physical safeguards to protect personal data against unauthorized access, loss, misuse, or alteration.
These include:
  • Secure servers and encrypted communications (HTTPS).
  • Limited data access by authorized personnel only.
  • Continuous monitoring for vulnerabilities and potential threats.
  • However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request updates or corrections to inaccurate information.
  • Deletion: Request that we delete your information (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.
  • Data Portability: Request that your data be transferred to another entity.
  • Withdraw Consent: Where applicable, withdraw your consent to data processing.
  • To exercise your rights, please contact us at jmr@frontrangeaccelerator.com.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements.
  • The latest version will always be posted on our website with the updated effective date.
11. Contact Us
  • If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at jmr@frontrangeaccelerator.com.
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